Cruise FAQ's

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General Reservation

What credit cards do you accept?

What is generally included in the price of a cruise?

I am not able to go on my cruise, can I get a refund?

How much of a deposit is required to hold my cruise reservation?

Will I be charged the full adult cruise fare for my infant?

Do you offer travel protection (insurance) for cruise packages?

What does "guarantee stateroom" mean on a cruise reservation?

How do I cancel my cruise if I am unable to go?

Do you offer "Cruises-To-Nowhere" cruise packages?

Do you have definitions for cruise ship "Lifestyle Categories" found in cruise listings?

Do you have a list of common cruise terminology/vocabulary?

Where are the best cabin locations on a cruise ship?

What are the best flight times when booking my own airfare for my cruise?
Documentation

Will I need to bring a passport with me on the cruise?

How will I know if I need a passport or visa to visit another country?
Preparing for and day of the Cruise

What do I do once I've arrived at the destination airport for my cruise?

When should I be onboard the ship for my cruise?

How do I check in for a cruise?

How do cruise transfers work, and where/ when can I buy them?

What should I pack for my cruise?

Will I need an electrical adapter for the cruise?

Will I need any inoculations before the cruise?

How much baggage am I allowed to take for my cruise?
During the Cruise

How do I avoid motion sickness on my cruise?

What are the recommended gratuities for cruise staff?

What should I plan to wear during the day while on a cruise?

What will I need for evening wear during the cruise?

Can I use personal checks aboard the ship?

How can I stay in touch with the outside world during the cruise?

What does a ship's purser do?

Are there medical facilities aboard the cruise ship?

Where can I store my valuables during the cruise?
Shore Excursions

Will transportation be available from my cruise ship to city centers?

Can I use traveler's checks and other currencies while in port?

Should I tip our guide/driver during the excursion?

How physically challenging are the cruise ship shore excursions?

What do shore excursions taken from a cruise include?

Is it possible to miss the ship during an excursion?

What should I wear when I'm taking a shore excursion on my cruise?

Will I miss meals when I go ashore on an excursion?

When and where do shore excursions depart?

What types of transportation are used for shore excursions?

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